Refund Policy

1. General Policy

Air Inv IQ Technologies strives to deliver exceptional training programs that meet the highest standards of quality and relevance. We understand that there may be circumstances where you need to request a refund. This policy is designed to be fair and transparent while ensuring the integrity of our training programs.

Refund requests are evaluated on a case-by-case basis, and we are committed to resolving any concerns you may have promptly and professionally.

2. Refund Eligibility

Refund eligibility depends on the timing of your request and the nature of the course you have enrolled in. Below are the general guidelines:

3. Refund Process

To request a refund, please follow these steps:

• Submit a Request: Send an email to airaxivetechnologies@gmail.com with the subject line "Refund Request – [Your Name]".
• Include Details: Provide your full name, course name, enrollment date, and reason for the refund request.
• Review: Our team will review your request and respond within 5-7 business days.
• Processing: If approved, refunds will be processed within 10-15 business days via the original payment method.

4. Deductions & Fees

In certain cases, the following deductions may apply to your refund:

• Administrative Fees: A processing fee of up to 5% may be deducted to cover administrative costs.
• Payment Gateway Charges: Any non-refundable charges from payment gateways (e.g., credit card fees, third-party processing fees) will be deducted.
• Course Materials: If you have received any physical or digital course materials, the cost of these materials may be deducted from the refund.

5. Special Cases

Certain courses or programs may have specific refund policies due to their unique nature. These include:

• Self-Paced Courses: Refunds are not available once course content has been accessed.
• Corporate/Group Training: Refund policies are governed by individual contracts and are non-transferable.
• Certification Programs: Refunds are available only if the exam has not been scheduled or attempted.
• Promotional Offers: Courses booked at a discounted rate may not be eligible for full refunds.

6. Transfer Policy

If you are unable to attend a scheduled batch, you may be eligible for a transfer to another batch instead of a refund, subject to availability. Transfer requests must be made at least 7 days before the course start date. Transfers are allowed only once and are subject to a transfer fee if applicable.

7. Exceptional Circumstances

In exceptional cases such as medical emergencies, relocation, or other unforeseen circumstances, we may consider refunds outside the standard policy. Such requests must be supported by appropriate documentation and will be reviewed on a case-by-case basis.

8. Contact Us

If you have any questions, concerns, or require assistance with a refund request, please reach out to us:

• Email: airaxivetechnologies@gmail.com
• Phone: +91 72046 35325
• Address: Bangalore, Karnataka, India